MTN Nigeria has appointed Odunayo Sanya as executive secretary of MTN Foundation.
She replaces Nonny Ugboma who held the position from January 2009 to March 2021.
Sanya has over two decades of experience in the education, banking, development and telecommunication sectors in Nigeria. She is versed in customer experience strategy and management, business process outsourcing, customer intelligence, contact centre management, billing services, retail management, operations management, and collections and credit management.
She is an alumna of the Lagos Business School and the International Institute for Management Development, Switzerland, with executive training at the Harvard Business School and Cornell University. She holds a bachelor’s degree in political science from the University of Abuja and is a certified coach, speaker and trainer with the John Maxwell Team.
Odunayo is an international speaker and has presented papers across Europe and Africa. She is also a mentor on multiple platforms.
With over 16 years of experience within the MTN Group, Odunayo has already served in different capacities across the organisation including as general manager, planning and customer management, senior manager, business planning and customer management, senior manager billing services and operations and manager – consumer, small business, VIP and dealer support.
In 2019, Odunayo received the marketing world ‘customer service thought leader award’ in Accra, Ghana. She was also the 2019 Global Leadership programme speaker at Coventry University in the United Kingdom. She was voted the 2020 Sales Ruby Influential Leader of the year. In 2021 she was named among the top 100 career women in Nigeria by the 9to5 chick and The PowerWoman Network.
Chairman, MTN Foundation Prince Julius Adelusi-Adeluyi said; “These are exciting times for MTN Foundation and the MTN business at large. We look forward to benefiting from her expertise as we align with the overall Sustainable Development Goals (SDGs), national priorities and the organisation’s corporate social investment objectives. We wish Odunayo all the best in this new role.”