FirstBank assures customers of seamless services amid coronavirus lockdown

Dr Adesola Adeduntan CEO First Bank of Nigeria Ltd
Adesola Adeduntan

First Bank of Nigeria Limited has reassured its customers that it would remain steadfast and ready to show up for them at these “unprecedented times.”

The bank, in a statement signed by its chief executive officer, Dr. Adesola Adeduntan, on Thursday hailed its Nigerian customers for their resilience especially in the last two weeks despite the coronavirus (COVID-19) pandemic in the country.

“As I reflect on the last two weeks, I am comforted by the resilience of our people,” Dr Adeduntan said.

Commenting on FirstBank’s strides in the last one week, the CEO disclosed that the lender has over 53,000 agents across the country who have processed over five million transactions with differing values in the last week alone.

“We’ve recorded approximately 2.5 million withdrawals which amounts to N35 billion across our ATMs over the last week.

“Our larger corporate customers have done over 1,700 successful transactions worth N6.8 billion on our e-bills platform during this challenging period.

“Nigerians with FirstBank cards have used them 21 million times to make payments or withdrawals worth N268 million as they rely on us to settle their banking needs.

“Our customers have made transfers over 10 million times with a total value of about N615 billion across our digital channels.”

The FirstBank CEO further assured customers that the bank is working tirelessly to ensure that banking transactions continue seamlessly, and that COVID-19 will neither slow it down nor defeat its workforce.