MTN apologises for service outage


MTN Nigeria has apologised for the disruption in its services experienced in some parts of the country on Saturday.

It was learnt that some customers began experiencing the outage around 2:30pm. Customers were unable to use the mobile network operator’s call, data and SMS services.

A man simply named Samson in Aba, Abia State told that he could not also buy airtime via ATM during the period of disruption.

Some customers took their complaints to social media. @kessyl tweeted, “MTN network completely off in Abuja…What is happening please?”

@AjibolaJibsin asked, “Can anyone explain what is wrong with #MTN network?”

The telecoms giant posted on its official Facebook page, “Some of our customers are having difficulty connecting to the network today. We’re looking into this and are truly sorry for any inconvenience caused.”

This online newspaper observed that MTN services were restored in some areas around 6pm.